Customer Relationship Management

Coach for Change Management | OPS Coach

Coach for Change Management | OPS Coach

By separating coaching from advising, change practitioners expand the tools they have when working with leaders that are sponsoring or responsible for a change.

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The Key Ingredients to Building High Performing, Positive Teams | OPS Coach

The Key Ingredients to Building High Performing, Positive Teams | OPS Coach

Over the past 20 years, I’ve been blessed to work with some of the best teams, coaches, ath­letes, and other high performers in busi­ness, sport, and life. In writing this book I have tried to organize my thoughts, philos­ophies, and beliefs based on m...

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The Importance of Coaching in Change Management | OPS Coach

The Importance of Coaching in Change Management | OPS Coach

Change Management calls for creating buy-in to change and how to achieve it successfully.  Telling is of limited value in this scenario.  While trainers or advisors often say what they think is the best course of action, coaches engage with questions s...

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4 Best Ways Manufacturers Can Perfect Their Supply Chain | OPS Coach

4 Best Ways Manufacturers Can Perfect Their Supply Chain | OPS Coach

After a highly tumultuous beginning to the new decade, the economy is taking an unanticipated turn for the better. Economic experts forecasted joblessness as high as 15% nationwide well into 2021. Remarkably, the unemployment rate is back to single-dig...

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Being a Coach | OPS Coach

Being a Coach | OPS Coach

Being a coach goes beyond the coach training, coaching certification, coaching experience, and mentor coaching steps involved to become a coach.

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The Role of Coaching in Change Management | OPS Coach

The Role of Coaching in Change Management | OPS Coach

Change practitioners wear many hats. Their role is dependent on the project, organization, and overall change capability of the leaders and people within the company.  The mosaic of responsibilities varies from project to project, and change practition...

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10 Key Tips For Acing Your Video Interviews | OPS Coach

10 Key Tips For Acing Your Video Interviews | OPS Coach

Part of the series “Supporting Today’s Workforce” Today, as in-person interviewing has had to cease or slow due to restrictions during the Covid-19 pandemic, thousands of professionals are now needing to learn how to effectively interview in a new way ...

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Becoming a Coach | OPS Coach

Becoming a Coach | OPS Coach

Sometimes the question is raised as to whether training is necessary to becoming a coach.  Technically and legally, you can call yourself with no training.  Even my dog can call herself a coach.  The more important question is whether that is ethical a...

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Are Industry 4.0 and Lean Manufacturing Mutually Exclusive? | OPS Coach

Are Industry 4.0 and Lean Manufacturing Mutually Exclusive? | OPS Coach

Lean manufacturing and Industry 4.0 are in some ways a case in contrasts. The former is a production methodology designed to reduce operational costs through a combination of process efficiencies, a lighter footprint and smart time management. In short...

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UCLA law professor Stephen Bainbridge’s diversity statement | Diversity Report

UCLA law professor Stephen Bainbridge’s diversity statement | Diversity Report

Stephen Bainbridge is the William D.Warren Distinguished Professor of Law at the UCLA School of Law and he published his diversity statement on his blog in a post titled “I submit herewith my “Diversity, Equity, and Inclusion” statement for my merit ra...

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Slow progress on diversity exposed as The Stage survey shows 92% of top theatre bosses ...

Slow progress on diversity exposed as The Stage survey shows 92% of top theatre bosses ...

Nine tenths of bosses at the UK’s 50 highest-funded theatres are white, research by The Stage reveals, with people of colour making up just 8% of leaders…

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Diversity biggest ‘game-changer’: U of R president looks back over past decade – Regina...

Diversity biggest ‘game-changer’: U of R president looks back over past decade – Regina...

University of Regina president Vianne Timmons reflects on the past decade living in Saskatchewan and what she sees for its future….

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2019 HR Leaders of the Year | Diversity Report

2019 HR Leaders of the Year | Diversity Report

The HR Digest brings to you a list of powerful HR Leaders of the Year. Their success is the result of unwavering leadership in the face of a rapidly evolving sector.

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2019 was the year tech workers organized | Diversity Report

2019 was the year tech workers organized | Diversity Report

Posted in Acceptance, Diversity, equality, Inclusion December 26, 2019 by diversityrepor 2019 was the year tech workers organized

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Women entrepreneurs generate twice the ROI for investors | Diversity Report

Women entrepreneurs generate twice the ROI for investors | Diversity Report

Loading… The three Rs – read / write / code First, the number of women graduates in the technological space must increase. Industry 4.0 is here, and there are algorithms being written that will impact society for generations.

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Understanding Your Client | OPS Coach

Understanding Your Client | OPS Coach

The Understanding Your Client class in my coaching certification program delved into the “meat and potatoes” of coaching by exploring personality and how coaches, in an effort to best serve each type, must exercise elasticity in their awareness, their ...

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How 2020 can be a tipping point for women in STEM – | Diversity Report

How 2020 can be a tipping point for women in STEM – | Diversity Report

Posted in Acceptance, Diversity, equality, Inclusion December 18, 2019 by diversityrepor How 2020 can be a tipping point for women in STEM –

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To increase diversity, first tackle ‘Corporate Clone Syndrome’ | Diversity Report

To increase diversity, first tackle ‘Corporate Clone Syndrome’ | Diversity Report

Posted in Acceptance, Diversity, equality, Inclusion December 18, 2019 by diversityrepor To increase diversity, first tackle ‘Corporate Clone Syndrome’

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UK slips down global gender equality rankings | Diversity Report

UK slips down global gender equality rankings | Diversity Report

The UK is falling behind in a global index of gender equality according to the World Economic Forum. In 2019 the UK ranked 21st in the WEF global index, down from 16th the previous year.The index measures progress towards gender parity in four key area...

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There’s no excuse for lack of diversity in talent sourcing | Diversity Report

There’s no excuse for lack of diversity in talent sourcing | Diversity Report

Posted in Acceptance, Diversity, equality, Inclusion December 17, 2019 by diversityrepor There’s no excuse for lack of diversity in talent sourcing

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