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'They’re tired and scared': Sears consultant paints picture of dysfunction and disarray

A global retail consultant warned Sears Canada of the dire state of its business more than a year ago, urging the now-insolvent retailer to make drastic changes immediately lest it go under, according to documents obtained by BNN.
The documents, prepared for Sears Canada management in June 2016 by Netherlands-based Eysink Smeets Retail Business Consultants, paints a scene of a company in disarray, lacking in direction, leadership and employees willing to take responsibility a full year before entering creditor protection.
Eysink Smeets pulls no punches in the expletive-laced report, warning management that their biggest problem was the simple fact they ran a department store.
“Department stores are dead. All over the world,” the report read. “The department store thinking leads to lethal decisions that have nothing to do with the consumer. We need to forget the term altogether.”

Walmart teams up with Google to take on Amazon in fight for future of shopping

Walmart and Google are teaming up against a common enemy: Amazon's dominance in voice-activated shopping.

The world's largest retailer said Wednesday it's working with Google to offer hundreds of thousands of items that consumers can order by talking to their Google Assistant via a smart speaker or other Android-powered mobile device such as a smartphone.

Under the plan, Walmart will make available thousands of its products with Google Express, the search giant's e-commerce platform...

Whole Foods shareholders say yes to Amazon deal

Whole Foods shareholders voted Wednesday to bless a US$13.7 billion union with Amazon that the organic grocery chain's CEO had called "love at first sight."
That approval is one step required to close the deal, which is a bold move into physical stores for Amazon and has the possibility of bringing big changes to the supermarket industry and how people order groceries online.
By buying Whole Foods, Amazon will get more than 460 stores and potentially very lucrative data about how shoppers behave offline. The deal also needs the go-ahead from government regulators. A union that represents food-industry workers has asked the Federal Trade Commission to scrutinize the deal closely, saying that it could hurt competition and lead to job cuts. Regulators tend to block deals when two direct competitors are combining, and Amazon -- despite its dominance in the online marketplace -- doesn't currently have a big groceries business...

Record household debt to add pressure to credit cards in next downturn: Moodys

Unprecedented household debt levels will give Canadians a rude awakening on their unpaid credit card bills if another economic downturn materializes in the coming years, according to a new report.

50 Creative Display And Promotion Ideas to Outsell Your Competitors at Retail

The ultimate list of display types, promotion strategies, and other retail tactics you can use to outsell your competitors on the shelf. See how brands like yours are pushing their pace of growth!