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Digital tools are now standard in our workforce, schools, health care, and City services. But everyone doesn't possess the same ability to access or benefit from these advancements. It has never been more important to bridge the divides in Internet access and digital literacy

Our vision for digital equity is: "Full and equitable access to digital technology and its benefits so all San Francisco residents and communities can thrive, regardless of demographics."

To ensure trusted community providers are able to assist residents with their technology needs, the City strives to develop and offer centralized resources like the ones you see featured below, and train-the-trainer workshops for community-based organizations. Below you can find a list of digital resources we hope can be helpful to your work to support vulnerable populations across the City. These resources and tools can help make your work even more impactful, streamlined and easier to carry out. 

We encourge community partners to use this thread to share other resources, tools, or techniques we may not be thinking about. We appreciate and value your collective wisdom.

The Affordable Connectivity Program (ACP) is a U.S. government program that helps many low income households pay for broadband service and internet connected devices.


If you missed the ACP Information Session, that's okay! Access the RECORDING by CLICKING HERE or using the flyer below.


ENGLISH

SPANISH


Have you heard about the Affordable Connectivity Program internet subsidy?



CAOD ACP Speakers Slide Deck (For CBOs and Non-profits)
ACP Resources

CAOD ACP Speakers Slide Deck (For CBOs and Non-profits)

Affordable Connectivity Program What is the benefit? Who is eligible? How can households apply?

google.com
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ACP Consumer Outreach Toolkit
ACP Resources

ACP Consumer Outreach Toolkit

The Affordable Connectivity Program was created by the FCC to help households struggling to pay for internet service. As part of that effort, the FCC is mobilizing people and organizations to help raise awareness about the ACP. The materials below are ...

fcc.gov
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ONLINE APPLICATION for Lifeline National Verifier
ACP Resources

ONLINE APPLICATION for Lifeline National Verifier

We will use this information to find out if you qualify for the Lifeline Program or the Affordable Connectivity Program (ACP).

fcc.gov
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Community Resources - ACP - Universal Service Administrative Company
ACP Resources

Community Resources - ACP - Universal Service Administrative Company

ACP Pre-Screening Widget
The interactive widget is available in English and Spanish and includes questions that a consumer can answer to determine if they may qualify for the ACP and presents next steps based on the responses.

affordableconnectivity.gov
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ACP Enrollment and Claims Tracker - Universal Service Administrative Company
ACP Resources

ACP Enrollment and Claims Tracker - Universal Service Administrative Company

Note: On December 31, 2021 the Affordable Connectivity Program (ACP) replaced the Emergency Broadband Benefit (EBB) Program. The EBB Program ended on December 31, 2021 with 9,048,536 households enrolled. For more information on EBBP enrollments, please...

usac.org
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Tools - ACP - Universal Service Administrative Company
ACP Resources

Tools - ACP - Universal Service Administrative Company

The application, household worksheet and LIST OF ACCEPTABLE DOCUMENTS are available in English and Spanish on USAC’s webpage

affordableconnectivity.gov
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Affordable Connectivity Program (OVERVIEW)
ACP Resources

Affordable Connectivity Program (OVERVIEW)

The Affordable Connectivity Program is a long-term, $14 billion program to help ensure we can afford the internet connections we need for work, school, health care and more for a long time. Eligible households can receive a monthly discount of up to $3...

fcc.gov
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Find offers in your area — EveryoneOn
Tech Resources

Find offers in your area — EveryoneOn

Find low-cost internet and device offers in your area

everyoneon.org
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PCs for People - PCs for People
Tech Resources

PCs for People - PCs for People

PCs for People provides refurbished computers to eligible customers for affordable prices. We also provide low-cost high-speed internet solutions. Through computers, the internet, digital skills training, and technical support, we work to ensure everyone has an equal opportunity to reach their full potential through digital technology.

pcsforpeople.org
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San Francisco Business Portal
Business Resources

San Francisco Business Portal

The San Francisco Business Portal is the ultimate resource for starting, running, and growing a business in our City. With comprehensive information and tailored tools, the portal helps you navigate the process and quickly learn what it takes to be co...

sfgov.org
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SF Service Guide | San Francisco
Essential Services

SF Service Guide | San Francisco

Get guided help finding food, housing, rental assistance, hygiene, health resources, essential services, and more in San Francisco. See the latest updates during the COVID-19 Coronavirus pandemic.

sfserviceguide.org
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The Digital Skills and Entrepreneurship Playbook | San Francisco
Business Training

The Digital Skills and Entrepreneurship Playbook | San Francisco

Through the Civic Bridge Program, Salesforce worked with the City and County of San Francisco, and community-based organizations to develop an entrepreneurship and e-commerce playbook. The curriculum is intended for individuals who are interested in launching their own business or growing their new business, and who already have basic digital literacy skills. The playbook is organized in modules, making it easier for instructors to customize the training to meet the needs of their students. The playbook is accompanied by an instructor guide as well as a roadmap resource.

sf.gov
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Teach & Learn Practical Digital Skills - Applied Digital Skills
Digital Literacy Training

Teach & Learn Practical Digital Skills - Applied Digital Skills

Teach and learn practical digital skills needed for the jobs of today and tomorrow with Google's free video lessons. This tool is for EVERYBODY; students, teachers, job seekers, and parents. Their platform contains construction guides and an easy-to-navigate user interface.

applieddigitalskills.withgoogl
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Home | Northstar Digital Literacy
Digital Skills Assessment

Home | Northstar Digital Literacy

Improve your computer skills and prep for your future! Northstar Digital Literacy Assessment allows you to assess where your client's digital literacy skills are so you can support them in a way that "meets them where they are." Northstar was developed in response to the needs of job seekers who may lack the digital literacy skills needed to seek, obtain, and retain employment, as well as to perform other tasks in daily life. Northstar allows end-users to freely take the assessments from anywhere via our homepage, but individuals can instead go to an approved testing location and obtain the Northstar Digital Literacy Certificate when they pass assessments.

digitalliteracyassessment.org
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Digital Literacy courses, programs & resources | Microsoft Digital Literacy
Digital Literacy Training

Digital Literacy courses, programs & resources | Microsoft Digital Literacy

Discover Microsoft Digital Literacy courses. Learn how to use devices, software, and the Internet to collaborate and utilize the information with digital literacy. This digital literacy course can help individuals gain the digital skills necessary to engage in a digital economy and improve livelihoods. The digital literacy program is used by individuals, nonprofits, schools, and governments all over the world. Once a person completes the course they are eligible to receive a "Digital Badge" they can include in their LinkedIn Profile. This course can be taught by Virtually; via LinkedIn Learning or with a teacher, or in person. The curriculum is offered in 8 different languages.

microsoft.com
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Digital Equity Playbook v1
For CBOs & Community Partners

Digital Equity Playbook v1

The San Francisco Digital Equity Playbook is aimed at agencies that serve vulnerable populations most at-risk of being digitally excluded. It consists of a collection of ideas, or “plays,” for these organizations to better understand their clients’ digital needs, help them get connected, and build their digital skills.

sfmohcd.org
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SF Digital Equity Strategic Plan 2019-2024

SF Digital Equity Strategic Plan 2019-2024

Through the collaboration of multiple city departments along with community-based organizations, we were able to publish a robust representation of our Strategic Plan for 2019-2024. the SF Digital Equity Strategic Plan is "the rutter" for all of our digital equity work and encompasses our vision for "bridging the digital divide."

sfmohcd.org
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Woofound University | Career Match (Interest and Personality Assessment)
Career Match Tool

Woofound University | Career Match (Interest and Personality Assessment)

This is an amazing tool to use when sitting down and talking to your clients/community about their career paths and even pivoting in a different professional direction that compliments their personality and interest. Traitify uses human interaction with images to create the fastest validated talent assessments in the market.

traitify.com
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For more information, please email Rey at reymon.lachaux@sfgov.org


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