Regulators should crack down on “dark patterns,” widespread digital practices designed to deceive consumers.
The official website of the Federal Trade Commission, protecting America’s consumers for over 100 years.
Research released this week finds that many online retailers use so-called dark patterns to influence what shoppers decide to purchase. Cracking down on the practice could be difficult.
Researchers crawled more than 10,000 e-commerce sites and found more than 1,200 use "dark pattern" techniques to manipulate customers.
Work in the time of COVID-19 is driving huge growth in videoconferencing. Zoom, which offers a range of slick features like auto-transcription and virtual backgrounds, has been a key beneficiary.
Amazon’s use of dark patterns that add friction to the process of terminating a Prime subscription is being targeted by 16 consumer rights groups in Europe and the US.
You may not be familiar with the term “dark patterns” but the manipulative design phenomenon is ubiquitous in the apps and services we use every day. Dark patterns nudge consumers to make choices that enrich companies, usually at their own expense.
There are calls for better web design standards to ensure greater personal data and privacy protection.
The digital ad industry seems to be incentivized to adopt dark patterns to protect targeted advertising businesses against regulatory restrictions.
Business and nonprofit leaders must be ready to work and collaborate to create meaningful industry self-regulation programs with clear accountability mechanisms, credible guidelines and meaningful outcomes.
The pandemic has driven consumers online for everything from groceries to outdoor heaters. But e-commerce experts caution that online sellers are netting not just revenue, but a treasure trove of personal data, too.
Many user interfaces manipulate users into actions that benefit a company’s bottom line. The FTC is concerned—but it’s not clear what actions it can take.
Dark Patterns are tricks used in websites and apps that make you buy or sign up for things that you didn't mean to. The purpose of this site is to spread awareness and to shame companies that use them.