The appeal of hyper-specialist stores, IKEA's subway station showroom, and why AI is the future of retail. This and more in this week's edition of The Future Retail Newsletter.
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Brands are looking to flashy attractions to draw foot traffic in stores and also drive sales, but it's not that easy.
Unattended retail has gone from being a conversation about one thing – mostly vending machines – to a conversation about a whole range of offerings, all under the single heading.
One shop sells nothing but buttons, another sells only liquorice, and another is ‘the world’s first textile butcher shop’. In the age of Amazon, it seems the way to thrive is to specialize.
If marketers are treating all members of a generation the same, they will fail to create the type of meaningful engagement that drives revenue and love of a brand.
Zebra’s Global Shopper Study found 42% of store associates had little time to help shoppers because of the pressure to get other tasks completed. Here is how retailers can incorporate technology to create a smoother retailer experience.
A multi-step buying journey is now the reality for most retailers, but few companies have succeeded in optimising every step of that journey.
Retail is a fast-moving sector, and success in the industry means keeping up with technologies.
More concept store than mom-and-pop flower shop, the multifunctional space was designed to be ultra-versatile and accommodating.
Pizza Hut spent the last 18 months building a team of marketers who can use data from people visiting its sites to create services like chatbots.
Fifteen hundred products hang from the walls of La Madeleine’s metro station, beckoning riders to the company’s new, small-format shop.
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Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail.