Cheeto's flaming hot runway show and style bar, why Nordstrom is accepting returns from competitors, and why stores are focusing less on products and more on service. This and more in this week's edition of The Future Retail Newsletter.
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The success of brands like Casper and Away, which have expanded far beyond their launch products, points to some spaces in retail that are primed for disruption...but not every category is a good bet.
As DTC and digitally-native brands continue to see the value in a brick-and-mortar presence, a new trend is emerging in the form of stores that are focused more on services and less on products.
Fashion brands and retailers are being urged to embrace “purpose over profit” where they adopt a waste-free approach and identity.
Net-a-Porter’s new EIP Privé platform and Farfetch’s Private Client loyalty programme are two examples of how luxury brands are targeting extremely wealthy clients online.
Making an assistant that has to do everything seems impossible, but making an assistant that knows how to interact with just the BBC or your microwave, car, or email app seems much more manageable.
The Shoebox Museum was the first exhibition of its kind, displaying sneakerhead culture’s most iconic sneaker packaging complete with panel discussions and hands-on exhibits.
Walmart has been automating its warehouses with robots that can pack and sort items as they zoom along conveyor belts. But the company has also slowly been rolling out robots that roam around store aisles alongside customers.
Augmented reality and 5G will change the way fans interact with the game through unique activations and fan experiences.
Nordstrom is trying an unusual approach to get busy New York City shoppers in its doors: Letting them return merchandise they bought online—from other retailers.
Among the Cheeto-rimmed cocktails there are towering containers of Flamin' Hots, people with bedazzled orange eyebrows, and neon art that stated "you look like a snack."
Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail.
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