A guide to collating and planning to give feedback.
Carefully chosen language is the key to providing helpful and constructive feedback. Here are some tips on how to choose your words well
(1hr 7 min) – available through Lynda.com As a leader, one of the most common and important areas of communication is delivering feedback. Unfortunately, it's also one of the most poorly executed aspects of communication. Feedback is a great example of something that can really help when it’s done correctly but can also do harm when not done correctly.
Feedback can be uncomfortable to give, but with the right technique it can go more smoothly. Avoid these 10 common blunders when giving feedback to others
Frequent and effective feedback increases productivity and team harmony. Use these strategies to improve how you give and receive feedback.
I can't tell you the number of times someone I am having a conversation with has cried - it's a terrible experience for both of you. This article has some great tips, including... "Remember the "why." Focus on all the good reasons you're giving the feedback. Remind yourself and your employee by saying things like, "I need to share this with you because I want you to be successful here" or "I want to see you keep growing."
This article from Harvard Business Review, looks at how to give 'tough' feedback, with a really great case study of a situation where the feedback conversation was done poorly, but HR's response was excellent.