CBD benefits showcased at SXSW, how technology earns permission to be integrated into our lives, and creating emotional connections in retail. This and more in this week's edition of The Future Retail Newsletter.


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OUTFORM // Ronen Simhi On The Company's China Operations
outform.com

OUTFORM // Ronen Simhi On The Company's China Operations

Ronen Simhi, Outform China's Vice General Manager, talks about working at Outform and the benefits of having business operations in China.

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Customer Experince // Mobilizing the retail customer experience
retailcustomerexperience.com

Customer Experince // Mobilizing the retail customer experience

Jim Kander, Spectralink's director of sales, Retail Americas, explains why retailers that are eager to go mobile CX need to do more than simply deploy a mobile device or solution.

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Retail // How Bloomingdale's is using shop-in-shops to test wider retail strategy
glossy.co

Retail // How Bloomingdale's is using shop-in-shops to test wider retail strategy

Bloomingdale’s rotating shop-in-shop section called The Carousel has been an important lesson, not just for how to improve its shop-in-shops, but also how to improve all of its retail efforts.

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RETAIL // How Brands Enable Emotional Connections Through Architectural Storytelling
psfk.com

RETAIL // How Brands Enable Emotional Connections Through Architectural Storytelling

From PSFK's Store Experience Design Debrief, here's how three retailers are structuring their physical retail spaces to take shoppers on a journey through the brand.

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Retail // Retailers focus on implementing ship-from-store capabilities
digiday.com

Retail // Retailers focus on implementing ship-from-store capabilities

Kohl's is equipping more of its stores with enhanced ship-from-store capabilities, as it seeks one more way to one-up competitors.

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Trends // Luxury Defies China Slowdown Fears
businessoffashion.com

Trends // Luxury Defies China Slowdown Fears

From Richemont to Kering, some of the biggest names in luxury reported strong growth in their end-of-year results, with the majority citing the Chinese market as a key driver.

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Tech // 5G Explained
adweek.com

Tech // 5G Explained

The tech will be incredibly fast, but what are the implications of that type of speed?

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Tech // Home Depot and Sephora exemplify top retail mobile app experiences
mobilemarketer.com

Tech // Home Depot and Sephora exemplify top retail mobile app experiences

Features like AR, 360-degree views and video buying guides round out the home improvement chain's key mobile shopping functionalities.

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TECH // Sensitive Technology: Principles for making technology human
lippincott.com

TECH // Sensitive Technology: Principles for making technology human

How do technologies earn permission to be deeply integrated into our lives?

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Brand Highlight // CBD brands take SXSW
digiday.com

Brand Highlight // CBD brands take SXSW

Guests had their choice of CBD-infused Moscow mules, old fashioneds, or gin and tonics as part of an activation by CBD brand Medterra, which is using SXSW to show visitors that CBD can be woven into an everyday lifestyle.

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Brand Highlight // Tiffany & Co. has always been classy - These guys are making it cool
edition.cnn.com

Brand Highlight // Tiffany & Co. has always been classy - These guys are making it cool

The pair has recommitted to brick-and-mortar stores with a Millennial makeover.

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Brand Highlight // Amazon kiosks helped struggling malls - Now they’re all closing
vox.com

Brand Highlight // Amazon kiosks helped struggling malls - Now they’re all closing

The stores, which mostly operate as small kiosks in malls, Kohl’s department stores, and Whole Foods locations, have been part of Amazon’s retail strategy since 2014. All the stores will be closed by the end of April.

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Brand Highlight // Untuckit believes a modern retail strategy includes physical retail
glossy.co

Brand Highlight // Untuckit believes a modern retail strategy includes physical retail

Untuckit's CEO Aaron Sanandre discusses how customer data is being used to improve in-store experiences, what his approach is to selling on Amazon and why retailers need a physical footprint.

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BRAND HIGHLIGHT // Bugatti La Voiture Noire Debuts As The Most Expensive New Car Ever
motor1.com

BRAND HIGHLIGHT // Bugatti La Voiture Noire Debuts As The Most Expensive New Car Ever

Bugatti has unveiled the stunning La Voiture Noire, a one-of-one hypercar with a design paying tribute to the beautiful Atlantic.

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OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY
outform.typeform.com

OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY

We’d love to know what you think of Outform’s Future Retail Newsletter. It only takes 5 minutes and will help us improve our content to fit your interests better.

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OUTFORM // GET MORE INNOVATION NEWS
outform.com

OUTFORM // GET MORE INNOVATION NEWS

Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail.

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