The growth of voice-enabled shopping, 7-Eleven's innovative new store format, and hot retail trends to help create an effective customer strategy. This and more in this week's edition of The Future Retail Newsletter.


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Retail // Rent the Runway and Jetblack are changing the way retailers work with brands
glossy.co

Retail // Rent the Runway and Jetblack are changing the way retailers work with brands

As brands push for more direct sales and customer connection, the business model for middlemen has had to pivot as well.

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RETAIL // Investment, Re-Investment and Reinvention in Retail
risnews.com

RETAIL // Investment, Re-Investment and Reinvention in Retail

Reinventing retail is not an option, it is an obligation to the consumer. These takeaways from the 2019 RIS Retail Technology Study will help you chart a strategic course.

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Retail // As Men’s Wear Skyrockets, Retailers Need to Reconsider Strategy
wwd.com

Retail // As Men’s Wear Skyrockets, Retailers Need to Reconsider Strategy

Retailers must figure out how to adjust their product offerings while also meaningfully engaging with male shoppers to garner the same success they’ve already achieved with women.

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CONSUMER INSIGHTS // Why some Gen Zs are breaking up with social media
genzinsights.com

CONSUMER INSIGHTS // Why some Gen Zs are breaking up with social media

While Gen Zs have a reputation for being social media junkies, some feel differently and are starting to step away from their social feeds.

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Customer Experience // How Customer Experience Is Evolving
entrepreneur.com

Customer Experience // How Customer Experience Is Evolving

Many businesses are discovering that the customer experience is everything. The smartest are anticipating customer needs before they happen.

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Tech // How Voice-Enabled Shopping Is Giving Retail Its Biggest Boost to Date
martechadvisor.com

Tech // How Voice-Enabled Shopping Is Giving Retail Its Biggest Boost to Date

Using your voice to shop via smart devices is transforming retail and its potential for growth is among the biggest the industry has ever seen.

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Trends // 6 Hot Retail Trends for 2019
martechseries.com

Trends // 6 Hot Retail Trends for 2019

Nowadays, consumers expect to access and buy products and services at anytime and anywhere. Here are six trends to help develop and evolve a winning strategy for consumer behavior.

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STRATEGY // 10 Principles of Modern Marketing
sloanreview.mit.edu

STRATEGY // 10 Principles of Modern Marketing

To be successful in the digital era, marketers should adopt the best new modern practices as well as rethink and refine classic approaches.

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DESIGN // The Design of Apple's Credit Card
arun.is

DESIGN // The Design of Apple's Credit Card

As is expected from Apple, the card is unlike any other.

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DESIGN // One of the most underrated materials in spatial design
frameweb.com

DESIGN // One of the most underrated materials in spatial design

Often the acoustic design and engineering of environments goes unnoticed. It is only when sound absorbing materials are absent that our aural experience is foregrounded.

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DESIGN // Immersive and multisensory spaces
frameweb.com

DESIGN // Immersive and multisensory spaces

From lunar tributes to design sins, here is a list of installations and exhibitions to add to your must-visit list during this year’s Milan Design Week.

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Brand Highlights // 7-Eleven unveils ‘lab’ store
chainstoreage.com

Brand Highlights // 7-Eleven unveils ‘lab’ store

Described as a “lab store and an experiential testing ground,” the outpost is the only one of its type in 7-Eleven’s U.S. portfolio.

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brand highlights // Why Accenture Interactive buying Droga5 is such a big deal
fastcompany.com

brand highlights // Why Accenture Interactive buying Droga5 is such a big deal

Is this David Droga’s latest bid to be at the forefront of advertising–or an amiable payday for a modern legend?

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OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY
outform.typeform.com

OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY

We’d love to know what you think of Outform’s Future Retail Newsletter. It only takes 5 minutes and will help us improve our content to fit your interests better.

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OUTFORM // GET MORE INNOVATION NEWS
outform.com

OUTFORM // GET MORE INNOVATION NEWS

Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail.

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