Why photos are the next big thing in retail, how Gen Z is spending their money, and the ever-changing concept store from Macy's. This and more in this week's edition of The Future Retail Newsletter.


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Customer Experience // Combining Automation With Human Interaction
forbes.com

Customer Experience // Combining Automation With Human Interaction

Looking at engagement holistically, rather than simply identifying disparate interactions that can be automated, helps define and deliver a more seamless customer experience.

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CONSUMER INSIGHTS // Gen Z favors Vans, Lululemon and Amazon
retaildive.com

CONSUMER INSIGHTS // Gen Z favors Vans, Lululemon and Amazon

American teens spend some $77 billion annually and many care about social issues, making them a powerful consumer group.

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Retail // How London Retailers Like Lush Enable High-Touch Beauty Experiences
psfk.com

Retail // How London Retailers Like Lush Enable High-Touch Beauty Experiences

The U.K. capital's top beauty brands are driving store traffic with personalized attention and immersive retail environments.

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Retail // The Direct to consumer revolution
retaildive.com

Retail // The Direct to consumer revolution

Direct to consumer is more than just a buzzword in retail right now. Over the past several years, a slew of digitally native brands have cropped up in just about every sector in retail.

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Trends // Why Instagram, Home Depot And Pinterest See Photos As Retail's Next Big Thing
forbes.com

Trends // Why Instagram, Home Depot And Pinterest See Photos As Retail's Next Big Thing

Brands are betting that images will boost sales, better engage shoppers and improve trust in their brands.

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Design // Gentle Monster's otherworldly spatial journey through a future society
frameweb.com

Design // Gentle Monster's otherworldly spatial journey through a future society

To see and try on the eyewear, shoppers must journey their way through the designed environment – an experience the company hopes will help people reflect on their relationships with our current world.

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DESIGN // These young designers have created flat-pack furniture for tense millennials
frameweb.com

DESIGN // These young designers have created flat-pack furniture for tense millennials

At Alcova during this Milan Design Week, Panter&Tourron presented Tense, a set of five pieces of furniture that are meant to easily travel with their nomadic owners.

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DESIGN // Tech is crashing the world’s biggest design fair
fastcompany.com

DESIGN // Tech is crashing the world’s biggest design fair

Google, Sony, LG, and other giants are showing up to show off gadgets at Salone del Mobile–evidence of the subtle way they’re reframing themselves as design-led companies.

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Brand Highlight // Samsung's Resonance exhibition invites visitors to make art
dezeen.com

Brand Highlight // Samsung's Resonance exhibition invites visitors to make art

Samsung has created an interactive installation, called Resonance, that allows visitors to create art by breathing, talking and moving.

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Brand Higlight // Macy's Launches Story, an Instagram-Friendly Retail Concept in-store
adweek.com

Brand Higlight // Macy's Launches Story, an Instagram-Friendly Retail Concept in-store

The roll out comes about a year after Macy’s acquired Story, a retail concept that focuses on a particular theme and changes up the products and layout every few months.

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Brand Highlight // Ikea's new Manhattan location
businessinsider.com

Brand Highlight // Ikea's new Manhattan location

IKEA has opened its first Manhattan store, but it’s unlike any of the retailer’s other U.S. locations. This store functions as a planning studio in Manhattan, the first center of its kind in the United States.

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Brand Highlight // Walgreens Will Begin To Sell Cannabis-Based Products
wikileaf.com

Brand Highlight // Walgreens Will Begin To Sell Cannabis-Based Products

Walgreens' latest effort to provide a wider range of accessible health and wellbeing products and services to best meet the needs and preferences of their customer.

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OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY
outform.typeform.com

OUTFORM // HOW ARE WE DOING? TAKE OUR SURVEY

We’d love to know what you think of Outform’s Future Retail Newsletter. It only takes 5 minutes and will help us improve our content to fit your interests better.

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OUTFORM // GET MORE INNOVATION NEWS
outform.com

OUTFORM // GET MORE INNOVATION NEWS

Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail.

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