In this edition of the Experience Innovation Newsletter we explore 10 tech predictions for retail in 2019, a new cohort of social hotels, and how thinking like a startup is bringing results to retail giant Walmart.
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In 2019, the promise of the omnichannel customer experience could truly be met thanks to hitherto buzzwords like AI, ML, computer vision, big data, AR and VR actually proving their business value.
For the first time ever - and to the surprise of virtually no one - more U.S. Black Friday Week technology gift shoppers bought or planned to buy gifts online versus in store.
This tiny face-tracking video camera on a four-inch stick could give GoPro a run for its money.
The Content Marketing Institute released their 9th annual survey of top trends for content marketers worldwide. Here are the top 7 stats to stay ahead.
Brands like Hermès, Dolce & Gabbana and Coach have created separate spaces just to hang out with (and maybe Instagram-bait) you.
A new cohort of hotels are positioning themselves as the next generation of community centers, offering opportunities to engage with fellow travelers and locals.
Buyers are turning to ecommerce, but sellers are still falling short.
Hot takes on money, sexism, and Trump from our first survey of women entrepreneurs.
Thinking like a startup has brought results for the retail giant.
First quarter revenues grew 1,094% and sales per square foot topped $6,000 for this retailer which grows, distributes and retails a product that isn’t legal in most states.
Airbnb wants to get into the housing business in a big way.
Check out previous editions of the Experience Innovation Newsletter for even more on tech, innovation, design, and retail.