Instead of focusing so intently on getting new customers, try devising strategies to keep your existing ones instead.
Struggling to retain your customers? Here's how to create a better experience to increase loyalty.
Acquiring customers is the main focus of most businesses, but Retention Marketing is just as important. Check out this stat-filled post to learn more. -LoginRadius
Earlier in the month, I wrote about what churn is, and how to calculate it. Now, I'm going to cover how to beat it. This is part 5 in an ongoing series on customer success for SaaS companies. Here are
How you approach the onboarding process will greatly impact your future revenue.
This is a guest post by a friend of mine on retention. Jamie Quint is Managing Partner of Quint Growth, a full-service growth consultancy that works with companies like Twitch and Hipmunk. Previously,
Shared with Dropbox - Andrew Chen's go-to Growth Model to check your retention rates.