A surefire way of making sure your business grows is to maintain healthy relationships with your customers. Managing relationships with customers effectively will help in 1) gaining new customers, and 2) retaining old customers.
In business, customers are everything and to ensure better customer interactions you need to invest in customer management tools to help you and your team build meaningful relationships.
Customer management tools (CRMs) will help you organize and record knowledge and contact points with your customers. One of the biggest advantages is that customer management tools will allow you to categorize your customers according to their expectations, customer lifecycle, and help you adjust your marketing structure accordingly. You'll find that you'll be more effective communicating with your customers based on their unique needs.
Here are just a few of the benefits customer management tools will give you:
We've put together a list of the best customer management tools to help you manage your customer relations.
Are there any customer management tools we missed? Email us.
Base CRM is an all-in-one sales platform. It is said to be the next generation CRM software for leading sales teams.
Bitrix24 is a free unlimited CRM. It has features like unlimited leads, unlimited contacts, unlimited companies, unlimited deals or opportunities, unlimited quotes. Bitrix24 comes with unlimited users.
Infusionsoft is Customer Relations Management (CRM) software that is designed to build better connections with leads and customers. It is specifically designed for small business owners. It offers sales and marketing automation to help your company succeed.
Less Annoying CRM is designed specifically for small businesses. It's an affordable solution to track leads and stay on top of your customer follow-ups.
Zoho CRM is a cloud based solution that helps you track sales activities, predict customer behaviour, automate, and keep sales processes streamlined.
Insightly CRM is a powerful project management tool to help you increase your sales, allow for easy customer followup & coordinate team members to close deals.
Pipedrive is a CRM & pipeline management tool that helps you focus on actions that matter. It was created by sales professionals for sales professionals.
Salesforce is the ideal CRM software to help you manage your customer data, report on sales and understand your pipeline.