“Canada’s not going to take advantage of the United States any longer,” the president said while complaining about Canadians shopping across the border.
For those waiting for the other shoe to drop as U.S.-Canadian trade tensions tighten, it may just have.
Customization, unrelenting industry change and the future importance of data and artificial intelligence were key topics of a senior executive panel discussion at Retail Council of Canada’s Store conference in Toronto late last month. Titled, “Transformation for today’s consumer,” the panel included Sarah Davis, president of Loblaw Companies Limited, Allan MacDonald, executive vice-president, retail, for Canadian Tire Corporation and Andy O’Brien, chief executive officer and president of M&M Food Market. “For us, we spend a lot of time trying to figure out customization and personalization for our customers,” said Davis. “We have 13 million Canadians part of [PC Optimum] and making sure the offers they get each week are as customized as they can be that’s definitely our goal at Loblaw.”
The recent tariff dispute between Canada and U.S. has sparked a renewed social media call to boycott stores carrying Trump family merchandise.