The new chief executive officer of Hudson’s Bay Co. vowed to turn around the lagging parts of the retailer’s business Tuesday after announcing the sale of its deals site Gilt.com and the pending closure of up to ten struggling Lord & Taylor stores. And Helena Foulkes, who took the helm in February, didn’t mince words when it came to her assessment of how the department store retailer had conducted business under its erstwhile management team. “Across all of our businesses, I have found that we tend to make decisions without involving one of our key stakeholders: the customer,” Foulkes told industry analysts on a conference call Tuesday after HBC posted disappointing first-quarter results, including a wider than expected loss and declining sales performance in its European and off-price divisions. Foulkes said she will work with HBC’s slate of newly minted executives in technology, marketing and at Lord & Taylor and act quickly to improve results...
Reitmans Ltd. says it had a net loss of $3.2 million in the last quarter in an improvement from the $6.6 million net loss in the same quarter a year earlier.
Canadians who currently use cannabis expect to buy nearly two-thirds of their pot from legal retailers once recreational marijuana becomes legal in Canada, a new survey suggests.
A panel at Retail Council of Canada's Store 2018 explored why some people are reluctant to buy groceries online, and what's being done to address those factors
When most people consider a “buy online, pick up in store” arrangement, they’ve already made the purchase when they arrive to collect their item. However, for SSENSE (pronounced essence), at its first retail location, the Canadian eCommerce brand turned physical retailer has opted for a slightly different flavor. When customers pick their items online, the items are transported to the physical store for the shopper and lined up, ready to go on a personal rack for the customer when they arrive. “We’ve realized that this is how a lot of people want to shop,” SSENSE Founder Rami Atallah said. “It’s physically impossible to put 20,000 different styles into one space, but now people can select what they want from the comfort of their own home and, when they get to the space, everything is already ready for them.”